# General

**URL:** https://community.dataddo.com/c/general/4.md

[Latest](https://community.dataddo.com/latest.md) · [Categories](https://community.dataddo.com/categories.md) · [Tags](https://community.dataddo.com/tags.md)

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## [Welcome to Dataddo! 👋](https://community.dataddo.com/t/welcome-to-dataddo/5)

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**Author:** [@system](https://community.dataddo.com/u/system)\
**Replies:** 0\
**Last updated:** [October 21, 2024, 8:35am UTC](https://community.dataddo.com/t/welcome-to-dataddo/5 "2024-10-21T08:35:58Z")

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We are so glad you joined us. Dataddo A friendly place to chat and learn about Dataddo from each other. Tips and tricks, best practices, feature requests… Here are some things you can do to get started: …

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## [About the General category](https://community.dataddo.com/t/about-the-general-category/3)

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**Author:** [@system](https://community.dataddo.com/u/system)\
**Replies:** 0

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## [Can't switch from Replace to Append](https://community.dataddo.com/t/cant-switch-from-replace-to-append/75)

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**Author:** [@PHData](https://community.dataddo.com/u/PHData)\
**Replies:** 0\
**Last updated:** [May 6, 2026, 6:45pm UTC](https://community.dataddo.com/t/cant-switch-from-replace-to-append/75 "2026-05-06T18:45:19Z")

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Hi, I’ve been trying to switch from Replace to Append for a data source. It saves with no errors but when I edit again it’s still on Replace. Going crazy. Refreshed cache, emptied cookies. No luck… Have you seen this i…

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## [Issues with GA4 data or integration?](https://community.dataddo.com/t/issues-with-ga4-data-or-integration/71)

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**Author:** [@JDiaz](https://community.dataddo.com/u/JDiaz)\
**Replies:** 1\
**Last updated:** [July 14, 2025, 2:37pm UTC](https://community.dataddo.com/t/issues-with-ga4-data-or-integration/71 "2025-07-14T14:37:50Z")

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Hello, Has anyone experienced issues when working with GA4 data or setting up GA4 integrations? Something just doesn’t seem to be working as expected, even though the setup appears to be correct. I’m wondering if other…

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## [Instagram flow showing zero values for impressions and views?](https://community.dataddo.com/t/instagram-flow-showing-zero-values-for-impressions-and-views/70)

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**Author:** [@JDiaz](https://community.dataddo.com/u/JDiaz)\
**Replies:** 1\
**Last updated:** [July 14, 2025, 12:51pm UTC](https://community.dataddo.com/t/instagram-flow-showing-zero-values-for-impressions-and-views/70 "2025-07-14T12:51:31Z")

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Hey all, Lately, I’ve been noticing something strange with Instagram flows, a few of them are returning zero values for key metrics like impressions, video views, and plays. This has been happening to me across both bus…

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## [Authentication Error When Writing to Blob Storage](https://community.dataddo.com/t/authentication-error-when-writing-to-blob-storage/69)

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**Author:** [@JDiaz](https://community.dataddo.com/u/JDiaz)\
**Replies:** 1\
**Last updated:** [June 24, 2025, 12:34pm UTC](https://community.dataddo.com/t/authentication-error-when-writing-to-blob-storage/69 "2025-06-24T12:34:56Z")

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Hello, I encountered a 403 authentication error when trying to write data to a Blob Storage destination. The issue seems to be related to the authorization header or the validity window in the SAS token. The token setu…

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## [Deprecation of Certain Metrics in Instagram Datasets via Facebook Graph V2 Connector](https://community.dataddo.com/t/deprecation-of-certain-metrics-in-instagram-datasets-via-facebook-graph-v2-connector/58)

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**Author:** [@anashathif](https://community.dataddo.com/u/anashathif)\
**Replies:** 0\
**Last updated:** [April 22, 2025, 5:24pm UTC](https://community.dataddo.com/t/deprecation-of-certain-metrics-in-instagram-datasets-via-facebook-graph-v2-connector/58 "2025-04-22T17:24:41Z")

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As of 21st April 2025, the following fields have been deprecated: Impressions metric from the Instagram Accounts Insights API (reference, here) and the Impressions, plays, clips\_replays\_count and ig\_reels\_aggregated\_all…

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## [Pay stubs and PTO fields from Gusto](https://community.dataddo.com/t/pay-stubs-and-pto-fields-from-gusto/54)

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**Author:** [@juraj](https://community.dataddo.com/u/juraj)\
**Replies:** 2\
**Last updated:** [April 4, 2025, 11:54am UTC](https://community.dataddo.com/t/pay-stubs-and-pto-fields-from-gusto/54 "2025-04-04T11:54:36Z")

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Reposting a question from a user: Hi, I’m not able to access all relevant Gusto data including pay stubs and full PTO fields.

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## [\# TikTok Organic - Metrics Showing 0 Values](https://community.dataddo.com/t/tiktok-organic-metrics-showing-0-values/57)

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**Author:** [@Josep.V](https://community.dataddo.com/u/Josep.V)\
**Replies:** 0\
**Last updated:** [March 24, 2025, 3:37pm UTC](https://community.dataddo.com/t/tiktok-organic-metrics-showing-0-values/57 "2025-03-24T15:37:30Z")

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Problem: Metrics extracted from TikTok Organic may show 0 values, with only the Followers Count appearing correctly. Cause: TikTok Organic API Processing Delay TikTok Organic’s API requires 24 to 48 hours to finalize…

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## [\# "Resource cannot be found" Error (Snapchat case)](https://community.dataddo.com/t/resource-cannot-be-found-error-snapchat-case/56)

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**Author:** [@Josep.V](https://community.dataddo.com/u/Josep.V)\
**Replies:** 0\
**Last updated:** [March 18, 2025, 2:34pm UTC](https://community.dataddo.com/t/resource-cannot-be-found-error-snapchat-case/56 "2025-03-18T14:34:25Z")

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Problem: Source Boke and can not be rebooted or cloned. Error Message: “Resource cannot be found” Possible Causes: Incorrect or Expired Authorizer: The connected authorizer may not have the required scopes and perm…

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## [Looker Studio " Community Connector Error " – Troubleshooting & Solutions"](https://community.dataddo.com/t/looker-studio-community-connector-error-troubleshooting-solutions/55)

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**Author:** [@Josep.V](https://community.dataddo.com/u/Josep.V)\
**Replies:** 0\
**Last updated:** [March 18, 2025, 1:18pm UTC](https://community.dataddo.com/t/looker-studio-community-connector-error-troubleshooting-solutions/55 "2025-03-18T13:18:07Z")

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Explanation: If you are trying to connect your source to Looker Studio, the ability to visualize data correctly may depend on the volume of data you want to display. If you encounter the “COMMUNITY CONNECTOR ERROR” th…

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## [Metric Deprecation: How to Identify and Fix Affected Sources](https://community.dataddo.com/t/metric-deprecation-how-to-identify-and-fix-affected-sources/43)

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**Author:** [@Josep.V](https://community.dataddo.com/u/Josep.V)\
**Replies:** 0\
**Last updated:** [January 17, 2025, 4:09pm UTC](https://community.dataddo.com/t/metric-deprecation-how-to-identify-and-fix-affected-sources/43 "2025-01-17T16:09:17Z")

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Sometimes, third-party API documentation, such as Facebook, LinkedIn, etc., does not clearly or promptly reflect metric deprecation schedules. To detect this issue faster and receive a prompt solution, I’ll share a recen…

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## [Wrong data format](https://community.dataddo.com/t/wrong-data-format/31)

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**Author:** [@Josep.V](https://community.dataddo.com/u/Josep.V)\
**Replies:** 0\
**Last updated:** [December 6, 2024, 3:41pm UTC](https://community.dataddo.com/t/wrong-data-format/31 "2024-12-06T15:41:15Z")

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WRONG DATA FORMAT Explanation If you’ve created a custom source successfully, but the extracted data shows an unexpected format (e.g., incorrect date display), it’s likely due to a mismatch in the data type. For instan…

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## [Facebook Ads data in Dataddo does not match FB Ads Manager](https://community.dataddo.com/t/facebook-ads-data-in-dataddo-does-not-match-fb-ads-manager/30)

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**Author:** [@charles\_smoak](https://community.dataddo.com/u/charles_smoak)\
**Replies:** 0\
**Last updated:** [December 2, 2024, 9:59am UTC](https://community.dataddo.com/t/facebook-ads-data-in-dataddo-does-not-match-fb-ads-manager/30 "2024-12-02T09:59:53Z")

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Many customers complain that when they query FB Ads data in Dataddo their data does not match, generally with action conversions and impressions. There are 3 key things to double-check with your Dataddo source to ensure …

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## [Displaying Incorrect Results in Google Ads](https://community.dataddo.com/t/displaying-incorrect-results-in-google-ads/27)

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**Author:** [@TamtaGudushauri](https://community.dataddo.com/u/TamtaGudushauri)\
**Replies:** 0\
**Last updated:** [November 25, 2024, 3:11pm UTC](https://community.dataddo.com/t/displaying-incorrect-results-in-google-ads/27 "2024-11-25T15:11:39Z")

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Problem: The data appears to match overall, but the issue arises with the data type and the decimal point formatting in the reported values. Specifically, the field ‘cost\_micros’ in the source system is being exported as…

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## [SERVER\_ERROR ( caused by source wrong type)](https://community.dataddo.com/t/server-error-caused-by-source-wrong-type/26)

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**Author:** [@Josep.V](https://community.dataddo.com/u/Josep.V)\
**Replies:** 0\
**Last updated:** [November 21, 2024, 1:19pm UTC](https://community.dataddo.com/t/server-error-caused-by-source-wrong-type/26 "2024-11-21T13:19:32Z")

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Explanation: SERVER\_ERROR is a generic error indicating a connection issue between Dataddo and the server. If there is no further specific information about the cause of the error, it’s recommended to verify that the sou…

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## [Instagram (IG) and Facebook (FB) Showing the Same Values](https://community.dataddo.com/t/instagram-ig-and-facebook-fb-showing-the-same-values/25)

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**Author:** [@Josep.V](https://community.dataddo.com/u/Josep.V)\
**Replies:** 0\
**Last updated:** [November 18, 2024, 2:56pm UTC](https://community.dataddo.com/t/instagram-ig-and-facebook-fb-showing-the-same-values/25 "2024-11-18T14:56:52Z")

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You might encounter a situation where the extracted data for both your Facebook (FB) and Instagram (IG) sources show identical values. This occurs because both platforms share the same data extraction endpoint, which is …
